Frequently Asked Questions

Fremont Bank's ABA Routing Number for electronic payments (including direct deposits and automatic payments) and ordering checks is 121107882. You can find it at the bottom of your check:

Getting started with Online and Mobile Banking is easy. Click this link. Then click “Enroll” at the bottom of the screen and you will be guided through the setup process.

You can also enroll from our mobile banking app. Download our Mobile Banking App on the iOS App Store or Google Play Store, and check out our helpful tips [this page is being converted into FAQs - link to this section] to get started.

You will be prompted to select an Access ID and password of your choice. After that, you can change your password at any time. Your password must be 8–32 characters in length, and must include at least one number, one uppercase letter, one lowercase letter, and one special character. Passwords are case sensitive.

If you have any questions please call us at (800) 359-BANK(2265).

Zelle® is available for personal checking accounts within Fremont Bank’s mobile banking app and online banking as part of our Payments Services! To access Zelle®, you must first enroll in Payment Services through Personal Online Banking. Once enrolled, you can access Zelle® from Personal Online Banking or the mobile banking app.

We recommend you enroll before someone sends you money. This will help you get your first Zelle payment faster. To enroll in Payment Services:

1. Log in to Personal Online Banking and select the Bill Pay and Zelle® menu
2. Click Enroll and accept the Terms of Services and Privacy Policy
3. Review your information and complete the validation step
4. Select what else can I do? on bottom right corner
5. Select the Send Money With Zelle® tab
6. Register your Email or Phone number within Zelle, and confirm your account

You are ready to send money with Zelle!

Please review your loan funding package for instructions on how to enroll.

To enroll in Online and Mobile Banking, click this link. Then click “Enroll” at the bottom of the screen and you will be guided through the setup process.

If you have any questions please call us at (866) 222-6304.

If pop-ups for Payments or External Transfers are being blocked by your browser’s pop-up blocker, follow the steps below to change your browser preferences to allow pop-up windows from Fremont Bank while in online banking.

For Safari:

• Select Safari > Preferences, then select Websites at the top of the window
• Select Pop-up Windows on the left
• Find “online.fremontbank.com” and/or “fremontbank.com” and set the drop-down to allow

For Chrome:

• Click on the 3 vertical dots in the upper right corner of the browser window
• Click Settings
• Scroll down to Privacy and Security, then click Site Settings
• Click Pop-ups and Redirects In the allow section, click Add
• Enter fremontbank.com

You can make your loan payment, and sign up for automatic loan payments, in Personal Online Banking. Log in and click on your loan account, then click 'Make a Payment' and choose a payment option.

Business clients can sign up for the ability to wire funds in Business Online Banking. Personal wires must be done in a branch.

Learn more about wires for business clients visit Business Online Banking.

Online Bill Pay is a complimentary service available to anyone that is currently enrolled in our Personal Online Banking service and has a checking account. After you log in, select BillPay and Zelle® from the left navigation menu and follow the enrollment steps. Add a company or person to pay (you can browse names or add a company or individual manually.) Choose when and how much you want to pay. Select Make Payments and you’re done!

Watch our Online Bill Pay Demo

Online Bill Pay is a complimentary service for personal account holders. 

If you have a deposit account with Fremont Bank,

To access your documents on our mobile app:

• Tap on the Menu - located on the bottom right hand corner
• Tap on Statements and Forms
• Tap on Tax Documents
• Select the Tax Year
• Tap EOY-1098 Notices and then tap on Get eDocument
• Choose to email or text it to yourself and click Done

To access your documents on a desktop/laptop:

• Log in to your deposit account at Fremontbank.com
• Click on Statements and Forms
• Click on Tax Documents
• Select the Tax Year
• Choose the document you would like to view
• Click on Get eDocument
• Print or Save your document

 

If you have a  Home Loan or HELOC with Fremont Bank,

To access your documents on our mobile app:

• Select your Mortgage account
• Scroll down to Quick Links and tap the hamburger menu on the right
• Tap on Statements/Documents
• Scroll down and tap on 1098/1099
• Tap on the document you would like to view

To access your documents on a desktop/laptop:

• Log in and select your Mortgage account
• Click on Statements/Documents
• Scroll down to 1098/1099 Forms
• Click on 1098/1099 Forms
• Click on the document you would like to view
• Print or Save your document