Digital connections with a human touch
Everything you need to know to get started with our upgraded mobile and online banking experience.
The new Fremont Bank mobile and online banking platform is here! This resource center is home to everything you need to be prepared for our new digital banking experience. If you have any questions, please give us a call at (866) 222-6304.
This is essential in the event you need assistance. This is how you do it:
Our new mobile and online banking experience makes banking on the go easier than ever.
Anything you can do in online banking can be done on mobile banking. You can even view your accounts on your Apple Watch!
Instantly pay your friends and family with Zelle®
Get your funds when you need them. Mobile check deposits submitted until 7:00 pm PT will typically be available the next day.
Search, review and even dispute a transaction that you don't recognize right from your transaction history.
Set up customizable alerts delivered how you want them (Email, Text, Voice or Online Message)
We've got the tools you need to make tracking and budgeting a breeze. You can even link your accounts from other banks to get the full picture of your finances.
From facial and fingerprint login to stronger password requirements, security has never been tighter. We've also made managing your passwords easier than ever with a simple access code that can be delivered to you via text, email or voice.
Your security is top of mind to us.
For existing mobile and online banking users, this short video will walk you through how to log in for the first time. When you first log in, we’ll help you confirm or create your password so it meets our stronger password requirements. To meet our new password requirements, your password must include: one lowercase letter, one uppercase letter, and one number, and one special character.
While most of your existing alerts were immediately converted, we will have new, more detailed alerts that you may want to set up. Here’s how to set up your alerts.
We ask that you review your existing future dated and recurring transactions and make sure they are correct on the new system.
Formerly known as CardValet® or Manage my Card in mobile banking, CardGuard® allows you to set spending limits, lock and unlock your debit card, create alerts, and much more - all in one place.
Our digital banking upgrade requires that you make changes to your Intuit software. Click the PDF to learn how to get set up for each product.
Apple Watch Sync allows you to view your current balance and 10 most recent transactions on your Apple Watch.
No matter where you are you can easily and securely manage your finances 24/7.
Our new mobile app is designed to work on all your smartphone and tablet devices.
Whether you prefer bite-sized videos or an in-depth guidebook, we have the information you need to get the most out of our new digital experience. Browse our easy to navigate resource library to get started!
Got a question? We have the answer! Explore our top FAQs so you can start using mobile and online banking like a pro.
If you have used Online or Mobile Banking in the 13 months, simply enter your existing username and password at www.fremontbank.com and complete the first time login steps.
We have strengthened our password requirements and you may be required to update your password the first time you log in.
Passwords must be between 8 and 32 characters, must contain at least one uppercase letter, one lowercase, one number, and one special character.
Your Username will remain the same. You can choose to change it once you log in, under Preferences.
Please contact us at (866) 222-6304 and we’ll be happy to help you.
For Online and Mobile Banking Support please call us at (866) 222-6304. We are available Mon-Fri 8:00am - 7:00pm PT, Sat-Sun 8:30am-5:00pm PT.
Please contact us at (866) 222-6304 if you need help with the Secure Access Code.
Please contact us at (866) 222-6304, so we can enable you and get you logged in.
If you haven’t accessed Online or Mobile Banking in over 13 Months, you will need to re-enroll. Please go to the login page and click the Enroll link.
Yes. iOS users will receive the new app via update if auto updates are enabled. If auto updates are not enabled, the update must be manually installed. Android users will need to download the app once the new app is live in the Play store.
Your Bill Pay and Zelle® payments will remain exactly the same. You will simply click on the Bill Pay/Zelle® menu to access your payees, contacts, eBills, and payment history.
You will need to enable Touch ID and Face ID in the new mobile banking app.
To do so, you can click on the link on the login page or go to Preferences > Security Preference to enable this feature.
Our debit card controls are now available through our companion app, CardGuard®.
We will have minimal downtime as we go through the conversion process. We will post more specifics as we get closer to the date.
1 Fremont Bank Mobile Banking App is available for select mobile devices. Enroll in Fremont Bank Personal Online Banking and download the Fremont Bank Mobile Banking App. Messaging and data charges may apply. Mobile internet browser is required in order to use some optional features of Services.
2 Enrollment in Online Banking is required to send or receive money with Zelle. Must have a bank account in the U.S. to use Zelle. Transactions typically occur in minutes when the recipient's email address or U.S. mobile number is already enrolled with Zelle. In order to send payment requests or split payment requests to a U.S. mobile number, the mobile number must already be enrolled with Zelle. For the protection of your account, Zelle should only be used to send money to friends, family or other people you trust. If you are unsure of a recipient’s email address or U.S. mobile phone number, before using Zelle to send money to that person, you should contact the recipient to confirm the information. Dollar and frequency limits apply. Zelle and the Zelle related marks are wholly owned by Early Warning Services, LLC and are used herein under license.
3 Mobile Check Deposits are subject to verification and not available for immediate withdrawal. Deposit limits and other restrictions apply. Mobile Banking App download is required and is available for select mobile devices. Requires a compatible mobile device with an auto-focus camera. Messaging and data rates may apply.
4 Turning off your card is not a replacement for reporting your card lost or stolen. Contact us immediately if you believe that unauthorized transactions have been made. Turning your card off will not stop card transactions presented as recurring transactions or posting of refunds, reversals, or credit adjustments to your account. Turning off your card also will not stop transactions from other cards linked to the account. Messaging and data rates may apply.
Apple, the Apple logo, iPhone, iPad, Touch ID and Face ID are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc. Android is a trademark of Google LLC. Google Play is a trademark of Google LLC.