How to Uninstall TrustDefender

In our continuing effort to improve the security and convenience of your online banking experience, Fremont Bank will be sunsetting the TrustDefender product. It will soon be replaced with more advanced threat and fraud detection that runs automatically, without requiring your intervention to install and run software. This new technology will help protect your account from today’s evolving cyber threats. You don’t need to do anything to take advantage of this new technology, it will automatically take effect. 
 
You can uninstall the TrustDefender software anytime.  Please follow the links to the uninstall instructions for your machine.
 
Uninstall for MAC OS X
https://kb.threatmetrix.com/index.php?View=entry&EntryID=3

Uninstall for Windows
https://kb.threatmetrix.com/index.php?View=entry&EntryID=6

Window 10 Users:
  1. Click on the Windows Start Button cid:image001.png@01D35FB9.A5B7C8F0 at the bottom left of the screen to bring up your Start Menu.
  2. Type ‘TrustDefender’ into the Search Bar cid:image004.jpg@01D35FBC.79528D60
  3. Locate ‘Uninstall Trust Defender’ and then click it cid:image005.jpg@01D35FBC.79528D60
  4. Follow the Uninstall prompts to complete the procedure. You should be notified that “TrustDefender was successfully removed from your computer”.