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 Alvarado Branch

32000 Alvarado Blvd.
Union City, CA 94587
Phone: (510) 429-3500
Fax: (510) 429-3503

Weekdays: 9:00am - 6:00pm
Saturday 9:00am - 1:00pm
ATM Available

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 Aliso Viejo Lending Office

30 Enterprise, Suite 110
Aliso Viejo, CA  92656
Phone: (877) 294-4150
Fax: (510) 512-1833

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Specialty Lending
Enterprise, Ste 110
Aliso Viejo, CA 92656
Phone: (949) 297-1150
Fax: (949) 297-1173

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 Brentwood Branch

200 Sand Creek Rd, Suite-F
Brentwood, CA 94513
Phone: (925) 634-6990
Fax: (925) 634-6993

Weekdays: 9:00am - 5:00pm
Saturday 10:00am - 2:00pm
ATM Available

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 Brookvale Branch

3909A Decoto Rd.
Fremont, CA 94555
Phone: (510) 943-1950
Fax: (510) 943-1953

Weekdays: 9:00am - 6:00pm
Saturday 10:00am - 2:00pm
Sunday 10:00am - 2:00pm
ATM Available

Wealth Management & Financial Services
3909B Decoto Rd.
Phone: (510) 943-1993
Fax: (510) 943-1977

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 Carmel Branch

26356 Carmel Rancho Ln.
Carmel, CA 93923
Phone: (831) 622-2990
Fax: (831) 622-2993

Weekdays: 9:00am - 5:00pm
ATM Available

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 Castro Valley Branch

(Supermarket Branch Now Closed)

New Branch is now Opened!
3549 Castro Valley Blvd
Castro Valley CA 94546
Phone: (510) 512-1060

Weekdays: 9:00am - 6:00pm
Saturday 10:00am - 2:00pm
ATM Available

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 Danville Branch

210A Railroad Ave.
Danville, CA 94526
Phone: (925) 309-1040
Fax: (925) 309-1043

Weekdays: 9:00am - 6:00pm
Saturday 9:00am - 1:00pm
ATM Available

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 Hayward Branch

1679 Industrial Pkwy West
Hayward, CA 94544
Phone: (510) 723-0630

Mon - Thurs: 9:00am - 5:00pm
Friday: 9:00am - 6:00pm
ATM Available

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 Livermore Branch

North Livermore
2286 Las Positas Road
Livermore, CA 94550
Phone: (925) 960-8690
Fax: (925) 960-8693

Weekdays: 9:00am - 6:00pm
Saturday 9:00am - 1:00pm
ATM Available

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South Livermore
1879 Holmes Street
Livermore, CA 94550
Phone: (925) 606-5100

Weekdays: 9:00am - 6:00pm
Saturday 9:00am - 1:00pm
ATM Available

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 Fremont Branch

39150 Fremont Blvd.
Fremont, CA 94538
Phone: (510) 505-5226
Fax: (510) 795-5758

Weekdays: 9:00am - 6:00pm
Saturday 9:00am - 1:00pm
ATM Available

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 Mission Valley Branch

40031 Mission Blvd.
Fremont, CA 94539
Phone: (510) 440-3010
Fax: (510) 440-3013

Weekdays: 9:00am - 6:00pm
Saturday 9:00am - 1:00pm
ATM Available

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 Newark Branch

(Supermarket Branch)
45877 Jarvis Avenue
Newark, CA 94560
Phone: (510) 713-3360
Fax: (510) 713-3363

Weekdays: 10:00am - 7:00pm
Saturday 10:00am - 2:00pm
Sunday 10:00am - 2:00pm
ATM Available

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 Pleasanton Branch

6654 Koll Center Pkwy - #345
Pleasanton, CA 94566
Phone: (925) 417-7670
Fax: (925) 417-7673

Weekdays: 9:00am - 6:00pm
Saturday 9:00am - 1:00pm
ATM Available

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 San Francisco Branch

200 Townsend Street
San Francisco, CA 94107
Phone: (415) 489-4550
Fax: (415) 489-4453

Weekdays: 9:00am - 5:00pm
Saturday: 10:00am - 2:00pm
ATM Available

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 San Jose Branch

160 W. Santa Clara St Suite 100
San Jose, CA 95113-1701
Phone: (408) 660-4104
Fax: (408) 660-4103

Weekdays: 9:00am to 6:00pm
Saturdays: 9:00am to 1:00pm
ATM Available

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 San Leandro Branch

1480 E. 14th St.
San Leandro, CA 94577
Phone: (510) 614-3050
Fax: (510) 614-3053

Weekdays: 9:00am - 6:00pm
Saturday 9:00am - 1:00pm
ATM Available

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 San Ramon Branch

21001 San Ramon Valley #D3
San Ramon, CA 94583
Phone: (925) 307-1080
Fax: (925) 307-1083

Weekdays: 9:00am - 6:00pm
Saturday 9:00am - 1:00pm
ATM Available

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 Warm Springs Branch

46635 Mission Blvd.
Fremont, CA 94539
Phone: (510) 440-3020
Fax: (510) 440-3023

Weekdays: 9:00am - 6:00pm
Saturday 9:00am - 1:00pm
ATM Available

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 Walnut Creek Branch

1735 N. Broadway
Walnut Creek, CA 94596
Phone: (925) 953-1920
Fax: (925) 953-1923

Weekdays: 9:00am - 6:00pm
Saturday 9:00am - 1:00pm
ATM Available

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  Home > Business > Checking > Visacard > Visa® Business Check Card FAQs  
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Visa® Business Check Card Frequently Asked Questions

Printable Version   Download PDF

 Table of Contents

  1. How do I apply for a Visa® Business Check Card?
  2. How do I activate my Visa Business Check Card?
  3. How is my Visa Business Check Card different from a credit card?
  4. Can I earn rewards with my Visa Business Check Card?
  5. How do I enroll my Visa Business Check Card in the Visa Rewards program?
  6. Can I view purchases I make with the Visa Business Check Card online?
  7. What if my card is lost or stolen?
  8. What if I have a billing dispute with a merchant?
  9. Are purchases I make with my card protected?

1. How do I apply for a Visa® Business Check Card?
If you already have a Fremont Bank business checking account, visit your local Fremont Bank branch to request a Visa Business Check Card. If you don't already have a business checking account, visit one of our Fremont Bank branches today to apply.

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2. How do I activate my Visa Business Check Card?
When you receive your card, call the toll-free phone number on the sticker attached to the front. After the card is activated, peel off the sticker and sign the signature panel on the back immediately.

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3. How is my Visa Business Check Card different from a credit card?
Your Visa Business Check Card is not a credit card. Purchases are deducted automatically from your Fremont Bank Business Checking Account and detailed on your monthly statement.

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4. Can I earn rewards with my Visa Business Check Card?
Yes. When you enroll in the Visa Rewards Program, you can earn points towards rewards on purchases when you sign the receipt instead of entering your PIN, plus when you make purchases online or over the phone. To earn rewards points all you do is SWIPE, SIGN and GO. You can choose from great travel, merchandise and gift card rewards. And if you have more than one Business Check Card linked to the same primary business checking account, all enrolled cards earn points towards rewards.

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5. How do I enroll my Visa Business Check Card in the Visa Rewards program?
To enroll your Fremont Bank Visa Business Check Card in the Visa Rewards program, simply go to www.visaextras.com, type in your card number and click on the Enroll button.

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6. Can I view purchases I make with the Visa Business Check Card online?
Yes. With FREE Business Online Banking, you have anytime, anywhere access to your account. You can view transactions, check balances, transfer funds and more. Plus, you can download account data directly into most major financial accounting software. Talk to your local Fremont Bank branch associate or call (800) 359-2265 to find out more information.

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7. What if my card is lost or stolen?
Simply call us toll-free at (800) 359-2265 as soon as you notice your card is lost or stolen, or if you notice unauthorized use on your account. We'll cancel your card and issue a replacement within days.

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8. What if I have a billing dispute with a merchant?
The first step is always to try and resolve the dispute directly with the merchant. If those efforts fail, then call (800) 359-2265 to make a claim and we will investigate it. Please refer to your current Visa Business Check Card Agreement for details regarding your responsibility to notify us of disputes within specific timeframes.

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9. Are purchases I make with my card protected?
Most* purchases you make with your Visa Business Check Card are protected against loss, theft and accidental damage under the Purchase Protection benefit. Also, the Extended Protection program doubles most manufacturers' warranties on purchases you make with your card up to one full year.

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* Not available on PIN based transactions.

 
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