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 Alvarado Branch

32000 Alvarado Blvd.
Union City, CA 94587
Phone: (510) 429-3500
Fax: (510) 429-3503

Weekdays: 9:00am - 6:00pm
Saturday 9:00am - 1:00pm
ATM Available

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 Aliso Viejo Lending Office

30 Enterprise, Suite 110
Aliso Viejo, CA  92656
Phone: (877) 294-4150
Fax: (510) 512-1833

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Specialty Lending
Enterprise, Ste 110
Aliso Viejo, CA 92656
Phone: (949) 297-1150
Fax: (949) 297-1173

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 Brentwood Branch

200 Sand Creek Rd, Suite-F
Brentwood, CA 94513
Phone: (925) 634-6990
Fax: (925) 634-6993

Weekdays: 9:00am - 5:00pm
Saturday 10:00am - 2:00pm
ATM Available

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 Brookvale Branch

3909A Decoto Rd.
Fremont, CA 94555
Phone: (510) 943-1950
Fax: (510) 943-1953

Weekdays: 9:00am - 6:00pm
Saturday 10:00am - 2:00pm
Sunday 10:00am - 2:00pm
ATM Available

Wealth Management & Financial Services
3909B Decoto Rd.
Phone: (510) 943-1993
Fax: (510) 943-1977

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 Carmel Branch

26356 Carmel Rancho Ln.
Carmel, CA 93923
Phone: (831) 622-2990
Fax: (831) 622-2993

Weekdays: 9:00am - 5:00pm
ATM Available

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 Castro Valley Branch

(Supermarket Branch Now Closed)

New Branch is now Opened!
3549 Castro Valley Blvd
Castro Valley CA 94546
Phone: (510) 512-1060

Weekdays: 9:00am - 6:00pm
Saturday 10:00am - 2:00pm
ATM Available

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 Danville Branch

210A Railroad Ave.
Danville, CA 94526
Phone: (925) 309-1040
Fax: (925) 309-1043

Weekdays: 9:00am - 6:00pm
Saturday 9:00am - 1:00pm
ATM Available

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 Hayward Branch

1679 Industrial Pkwy West
Hayward, CA 94544
Phone: (510) 723-0630

Mon - Thurs: 9:00am - 5:00pm
Friday: 9:00am - 6:00pm
ATM Available

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 Livermore Branch

North Livermore
2286 Las Positas Road
Livermore, CA 94550
Phone: (925) 960-8690
Fax: (925) 960-8693

Weekdays: 9:00am - 6:00pm
Saturday 9:00am - 1:00pm
ATM Available

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South Livermore
1879 Holmes Street
Livermore, CA 94550
Phone: (925) 606-5100

Weekdays: 9:00am - 6:00pm
Saturday 9:00am - 1:00pm
ATM Available

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 Fremont Branch

39150 Fremont Blvd.
Fremont, CA 94538
Phone: (510) 505-5226
Fax: (510) 795-5758

Weekdays: 9:00am - 6:00pm
Saturday 9:00am - 1:00pm
ATM Available

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 Mission Valley Branch

40031 Mission Blvd.
Fremont, CA 94539
Phone: (510) 440-3010
Fax: (510) 440-3013

Weekdays: 9:00am - 6:00pm
Saturday 9:00am - 1:00pm
ATM Available

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 Newark Branch

(Supermarket Branch)
45877 Jarvis Avenue
Newark, CA 94560
Phone: (510) 713-3360
Fax: (510) 713-3363

Weekdays: 10:00am - 7:00pm
Saturday 10:00am - 2:00pm
Sunday 10:00am - 2:00pm
ATM Available

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 Pleasanton Branch

6654 Koll Center Pkwy - #345
Pleasanton, CA 94566
Phone: (925) 417-7670
Fax: (925) 417-7673

Weekdays: 9:00am - 6:00pm
Saturday 9:00am - 1:00pm
ATM Available

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 San Francisco Branch

200 Townsend Street
San Francisco, CA 94107
Phone: (415) 489-4550
Fax: (415) 489-4453

Weekdays: 9:00am - 5:00pm
Saturday: 10:00am - 2:00pm
ATM Available

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 San Jose Branch

160 W. Santa Clara St Suite 100
San Jose, CA 95113-1701
Phone: (408) 660-4104
Fax: (408) 660-4103

Weekdays: 9:00am to 6:00pm
Saturdays: 9:00am to 1:00pm
ATM Available

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 San Leandro Branch

1480 E. 14th St.
San Leandro, CA 94577
Phone: (510) 614-3050
Fax: (510) 614-3053

Weekdays: 9:00am - 6:00pm
Saturday 9:00am - 1:00pm
ATM Available

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 San Ramon Branch

21001 San Ramon Valley #D3
San Ramon, CA 94583
Phone: (925) 307-1080
Fax: (925) 307-1083

Weekdays: 9:00am - 6:00pm
Saturday 9:00am - 1:00pm
ATM Available

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 Warm Springs Branch

46635 Mission Blvd.
Fremont, CA 94539
Phone: (510) 440-3020
Fax: (510) 440-3023

Weekdays: 9:00am - 6:00pm
Saturday 9:00am - 1:00pm
ATM Available

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 Walnut Creek Branch

1735 N. Broadway
Walnut Creek, CA 94596
Phone: (925) 953-1920
Fax: (925) 953-1923

Weekdays: 9:00am - 6:00pm
Saturday 9:00am - 1:00pm
ATM Available

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  Home > About > Security > Protecting Your Identity
Protecting Your Identity

How can you prevent becoming an identity theft victim? While no one can totally prevent this crime from occurring, here are some positive steps to take which will decrease your risk.

  • Check your credit reports once a year from all three of the credit reporting agencies listed below.
  • Guard your Social Security number. When possible, don't carry your Social Security card with you.
  • Don't put your SSN or drivers license number on your checks.
  • Guard your personal information. You should never give your Social Security number to anyone unless they have a good reason for needing it.
  • Watch for people who may try to eavesdrop and overhear the information you give out orally.
  • Carefully destroy papers you throw out, especially those with sensitive or identifying information. A crosscut paper shredder works best.
  • Be suspicious of telephone solicitors. Never provide information unless you have initiated the call.
  • Delete without replying to any suspicious email requests.
  • Use a locked mailbox to send and receive all mail.
  • Reduce the number of pre-approved credit card offers you receive by calling: 888-5OPT OUT (they will ask for your SSN)
  • If you live in a state that allows credit freezes you may choose this option.

If you believe that you are a victim of identity fraud, please follow the steps below:

Contact Fremont Bank
If you provided bank account information, you should contact Fremont Bank and ask for instructions about protecting your account.

Contact your credit card company
If you entered a credit card number into a fraudulent email, or believe that your credit card has been compromised, you should contact your credit card company to cancel your account and alert them to the situation. Follow your credit card issuer's instructions for formally documenting the problem.

File a Police Report
File a report with your local police or the police in the community where the identity theft took place. Make a copy of the report and note the date it was filed in case your credit card company or bank needs proof of the crime.

File an identity theft complaint with the Federal Trade Commission
The Federal Trade Commission (FTC) maintains a database of identity theft cases. Information submitted to the FTC is used by law enforcement agencies to assist with investigations. To file a complaint with the FTC, use one of the following options:

Web site: www.consumer.gov/idtheft
Fraud Hotline: (202) 326-2502.

Contact Credit Bureaus
Report the fraud to all three credit bureaus listed below. Ask them to place a "fraud alert" on your file so that no new credit can be granted without your approval. Make certain to follow up with a written report after a phone call.

Equifax
P.O. Box 740241 Atlanta, GA 30374-0241
Credit Report: (800) 685-1111
Report Fraud: (800) 525-6285
www.equifax.com

Experian
P.O. Box 2104 Allen, TX 75013
Credit Report: (888) EXPERIAN (397-3742)
Report Fraud: (888) EXPERIAN
www.experian.com

Trans Union
760 Sproul Road
P.O. Box 390 Springfield, PA 19064-0390
Credit Report: (800) 916-8800
Report Fraud: (800) 680-7289
www.tuc.com

 
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