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Fraud Prevention

At Fremont Bank, the security of your accounts and personal information is our top priority. Recently, the Federal Trade Commission has warned consumers about fraudulent emails, pop-up advertisements, and phony web sites that attempt to trick people into providing confidential personal information.

Learn ways to protect your personal information from identity theft from the topics below:

- Email Fraud
- Identity Theft
- Protecting Your Identity
- Fake Check Scams


Protecting Your Password

For your protection, we recommend that you do not share your online banking password, or give out your password by email or phone. "Phishing" is a term for hoax emails that look like they are coming from a trusted institution, like your bank, to try to get you to send sensitive information such as a password. Fremont Bank will NEVER ask for your online banking password via email, phone, or pop-up window even if there is a need to re-set your account.

Here are some helpful tips to keeping your information safe:

  • Do not reveal your password to anyone and do not write it down.
  • Always verify the identity of the person asking for your personal information.
  • Change your password regularly and whenever possible, use symbols or numbers to make it more difficult.
  • Do not allow your browser to automatically save your password.
  • Do not leave your computer unattended during a session.
If you have entered personal information in response to a suspicious email, pop-up, or phony web site claiming to be affiliated with Fremont Bank, call us at (510) 723-5780 immediately.
 
 
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